Liveops Wins Multiple Stevie Awards for Customer Experience Innovation
Scottsdale, United States - January 31, 2026 / Liveops /
Scottsdale, AZ - Liveops, a prominent provider of flexible customer experience solutions, has proudly announced its achievement of one Gold Stevie Award and three Silver Stevie Awards at the 2026 Stevie Awards for Sales and Customer Service.
For the second consecutive year, Liveops has been honored with the Gold Stevie Award for Customer Service Training or Coaching Program of the Year. Additionally, the company has received Silver Stevie Awards for Contact Center or Customer Service Outsourcing Provider of the Year, Award for Innovation in Customer Service, and Best Customer Satisfaction Strategy. This repeat recognition underscores Liveops' commitment to learning and development, particularly through its innovative Learning-as-a-Service (LaaS) model, which enhances agent preparedness via streamlined onboarding, certification, and coaching, enabling enterprise programs to launch swiftly while maintaining quality as demand fluctuates.
The Stevie Awards for Sales and Customer Service honor the accomplishments of professionals in contact centers, customer service, business development, and sales around the globe. These accolades highlight Liveops' performance-driven service delivery model, which integrates highly skilled on-demand talent, precision scheduling, and practical AI solutions to empower enterprises to scale efficiently without compromising quality, compliance, or customer trust.
"This recognition signifies our dedication to providing high-quality, flexible customer experience solutions that our clients can rely on," stated Molly Moore, Chief Operating Officer of Liveops. "Our trusted agent certification programs establish a high standard for quality, and our ongoing investment in AI along with LiveNexus-our AI and human orchestration platform-enables us to assist enterprises in modernizing their customer experience operations with assurance. We take pride in being acknowledged as a trusted partner in transformation and innovation within a rapidly changing CX environment."
Recently, Liveops unveiled LiveNexus by Liveops, an AI and human orchestration platform designed to assist enterprises in assessing AI and automation use cases within a controlled environment, implementing governance and measurement, and scaling successful initiatives into production.
"Recognition across various Stevie categories reinforces that innovation at Liveops is focused on execution rather than mere promotion," remarked Jim Watson, Chief Executive Officer of Liveops. "LiveNexus embodies this philosophy-supporting clients in modernizing responsibly while upholding quality, compliance, and trust.
About Liveops
Liveops is transforming the concept of outsourced customer service in a modern, always-connected world, based on the belief that authentic connections foster brand loyalty. For over 25 years, the company has combined state-of-the-art technology with trusted, remote, and empathetic human expertise to provide agile, high-touch customer support solutions that scale with precision and care. As pioneers in the flexible workforce model, Liveops offers global reach with unparalleled adaptability-enabling brands to meet customer needs anytime, anywhere. From intricate interactions to seasonal spikes, Liveops proudly serves Fortune 500 and enterprise clients-delivering personalized experiences that build trust and create lasting impact. It's not outsourcing; it's outsmarting. About LiveNexus by Liveops
LiveNexus is the AI and human orchestration engine developed by Liveops to assist enterprises in confidently modernizing their customer experience. Fueled by real-world CX data and a nationwide talent network, LiveNexus empowers brands to test, learn, and implement AI-driven solutions with operational rigor, accountability, and speed.
About The Stevie Awards
The Stevie Awards are presented across nine programs, including the Stevie Awards for Sales and Customer Service. Each year, these competitions attract thousands of entries from organizations worldwide and are evaluated by professionals from various fields. The Stevie Awards celebrate exceptional performances in the workplace on a global scale.
Learn more.
Contact Information:
Liveops
1365 N. Scottsdale Rd, Suite 390
Scottsdale, Arizona 85257
United States
Shelby Bozekowski
+1(720) 209-2818
https://liveops.com
